Frequently Asked Questions

What's the difference between the free and premium versions?

The free version provides access to the 3 most recent incidents with a one-hour delay. Premium users get unlimited access to all incidents in real-time.

How are incidents updated?

Incidents are automatically fetched from polisen.se. For premium users, the update happens in real-time, while free users get updates with a one-hour delay.

How do I activate notifications?

Go to Settings in the app and activate "Notifications" to receive messages about new incidents in your area.

Can I use the app offline?

Yes, the app saves the latest incidents locally so you can see them even without an internet connection. New incidents, however, require an internet connection.

How do I change the language in the app?

Language can be changed directly in the app settings. We support Swedish, English, Arabic, Farsi, German, Spanish, French, and Tigrinya.

Privacy Policy

NOTE! This is not the official Police app

Introduction

This privacy policy explains how Blåljus Sverige Multispråk collects, uses, stores, and protects your personal data when you use our app. We value your privacy and strive to be transparent about how we handle your data.

What data we collect

Blåljus Sverige Multispråk collects the following information:

  • Location information: With your permission, we collect your device's location data to show police incidents near you. You can change this permission at any time in your device settings.
  • App settings: We save your app settings locally on your device, including language choice, event filtering options, dark/light mode, and other display settings.
  • Police incident data: We retrieve public information about police incidents from polisen.se and temporarily save this information on your device to enable offline use.
  • Language preferences: We save your selected language to present the information in the language you prefer. The app supports Swedish, English, Arabic, Farsi, German, Spanish, French and Tigrinya.

How we use data

We use your data to:

  • Show relevant police incidents near you on a map
  • Present police incidents in your chosen language
  • Send notifications about new events and critical situations near you (if you have activated this feature)
  • Deliver a customized experience based on your language and filtering settings
  • Enable use of the app in offline mode
  • Categorize and filter events for a better user experience

Data sharing and transfer

We do not share your personal data with third parties. Data is only sent between your device and our API service to retrieve information about police incidents from polisen.se.

Data storage

All user data is stored locally on your device. No personally identifiable information is stored on our servers. Police incident data saved locally for offline access is public information from polisen.se.

Your rights

You have the right to:

  • Deny location tracking by changing permissions in iOS settings
  • Disable notifications through the app settings or iOS settings
  • Delete locally stored data via the settings menu in the app
  • Delete the app and all local data at any time

Changes to the privacy policy

We may update this privacy policy as needed. Major changes will be announced through the app's update notes.

Contact

If you have questions about our data handling, please contact us at: support@xserve.se

Terms

Permitted Use

The app is provided for personal, non-commercial use. You may not:

  • Copy, modify, or create derivative works of the app
  • Use the app for illegal purposes
  • Attempt to circumvent the app's security measures
  • Redistribute data from the app for commercial purposes
  • Overload or disrupt servers or networks connected to the app

Limitation of Liability

The app is provided "as is" without warranties of any kind. We cannot guarantee that the information in the app is always accurate, current, or available. The app is not an official police app and should not be used for emergency situations. In emergencies, call 112.

Subscription Information

Blåljus Sverige offers the following subscription options:

Free Version

  • Access to the 3 most recent incidents
  • 1-hour delay in updates
  • Basic map views

Premium Options

  • Monthly Premium Subscription: Automatically renews monthly
  • Annual Premium Subscription: Automatically renews yearly
  • Lifetime Premium: One-time payment (not a subscription)

Premium Features

  • Unlimited access to all police incidents
  • Real-time updates without delay
  • Notifications for selected areas
  • Detailed filtering options
  • Ad-free experience

Payment Information

All subscription payments are processed by Apple through the App Store. Payment is charged to your iTunes account at confirmation of purchase.